Field Claims Adjuster II

General Position Summary:

The Claims Adjuster II is responsible for the investigation, evaluation, negotiation, and resolution of basic to moderate first party property claims, including Personal, Farm, and Commercial lines claims. Responsibilities also include providing exceptional customer service, thorough coverage analysis, communication with insureds and other interested parties, complying with file requirements, and making recommendations to management pertaining to company coverage and/or settlement positions.

Essential Functions for this role include:

  1. Ascertains validity of claims, verifies coverage, determines liability, determines extent of the value of a claim and negotiates settlements within prescribed limits of authority, in accordance with established procedures and consistent with legal and contractual obligations, as well as state statutes and Department of Insurance requirements.
  2. Works with insureds, claimants, agents, attorneys, witnesses, repair shops, service providers and others to bring assigned claims to prompt conclusion.
  3. Communicates with insureds, claimants and other interested parties over the telephone and in written correspondence relating to claims adjusting and settlement activities.
  4. Maintains current knowledge of policy coverages, developments in tort law and damage-related issues.
  5. Assists supervisors in maintaining proper reserving.
  6. Alerts the Underwriting Department of questionable risks or potential hazards.
  7. Submits prompt and concise reports containing all information and evidence developed in the investigation.
  8. Maintains a diary system to ensure all claims are properly and adequately handled to conclusion.
  9. Maintains the confidentiality of claim information.
  10. Investigates and documents all subrogation possibilities.
  11. Overnight travel may be required, including travel associated with large loss and catastrophe claim handling.
  12. Inspects and documents property damage associated with claims.
  13. Obtains or constructs repair estimates for structures.
  14. Other responsibilities and duties as assigned.

Education/Experience Requirements:

  1. Education:
    1. Bachelor’s degree (B.S./B.A.) from a four-year college or university (preferred); or
    2. Associate’s Degree plus 1-2 years of related work experience (preferably in the insurance industry); or
  2. Industry Education and Experience:
    1. Associate in Claims (AIC); and
    2. Three or more years claims adjusting experience.
    3. Equivalent combination of industry education and experience may be substituted for the above.


We work hard, but also value a healthy balance between work and life. We offer a choice of quality medical plans and a great dental plan, with company participation in paying your premiums. In addition, Cameron Mutual’s benefits include a competitive paid time off program and generous 401K retirement plan that provides a match of 25 cents for every dollar you contribute to a maximum of 10% of your compensation. Cameron Mutual offers many other benefits and perks ranging from wellbeing initiatives (think health fair and gym fees reimbursement) to life insurance (both company-paid and supplemental) to educational assistance (think tuition assistance and no-cost-to-you industry education courses).

In order to be considered for this position, please apply here, and also take the following short survey.

Cameron Mutual Insurance Company provides equal employment opportunity to all individuals regardless of their race, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, religion, genetic information or any other characteristic that is protected by federal, state or local law. Cameron Mutual Insurance Company is committed to assuring that all recruiting, hiring, training, promotion, compensation, and other employment related programs are provided fairly to all persons on an equal opportunity basis without regard to race, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, religion, genetic information or any other characteristic that is protected by federal, state or local law.